FAQs for Gift vouchers

I have bought a voucher but haven’t received it?
Firstly, please check your junk mail just to be sure it hasn’t ended up in there. If not then please email giftvouchers@youngs.co.uk and we can resend it to you

Can I use my voucher on multiple visits?
Yes you can. You can also keep tabs on your balance here

How long is my voucher valid for?
Most vouchers are valid for 12 months. Some promotional vouchers may be shorter, but an expiry date will be visible on your voucher or email

Will my voucher be extended due to lockdown?
We extended all vouchers purchased prior to March 2020 by 6 months

How do I check where my local Young's pub is?
Please visit youngs.co.uk/our-pubs to find your local pub

Do I need to book to use my voucher?
For dining events, hotel stays and experiences you do need to book in advance, and make sure you quote your voucher number at time of booking. For monetary vouchers or a round of drinks, there is no need to book

I have bought a voucher but have lost the confirmation/ voucher number what shall I do?
Please email giftvouchers@youngs.co.uk and we will be able to retrieve your voucher number via your email address

I want to buy several vouchers in bulk, who can I speak to?
Yes, you can speak to us directly at giftvouchers@youngs.co.uk to discuss your order

All vouchers purchased or due to expire between the dates of 16th December 2020 and 1st April 2021 will be extended by 5 months.

 All bonus vouchers gifted as part of the Christmas promotion will be extended by at least 3 months with a new expiry date of the 17th August.